Terms of sale and use
Last updated 30 October 2026
These terms cover buying DashForge Plus, DashForge Pro and DashForge Track, upgrading from Plus to Pro, and using the DashForge app. Please read them before you buy. Nothing in them takes away your rights under consumer law.
1. Who we are
DashForge is made by AppForged LTD ("we", "us"), a company registered in Scotland, company number SC885016. Our registered office is 5 South Charlotte Street, Edinburgh, EH2 4AN. You can reach us at support@appforged.cc.
Payments are handled by Stripe, which sells DashForge Plus, DashForge Pro, the upgrade from Plus to Pro, and DashForge Track for us as the merchant of record. Stripe takes your payment, charges any sales tax or VAT, and sends your receipt; Stripe's own terms cover the payment. We provide DashForge, your keys and codes and DashForge Track, and these terms cover those.
2. What you can buy
- DashForge is the free app on Google Play. It includes live gauges and warnings on the built-in dashboards, datalogging, viewing your ECU's settings, ECU setup, and saving, sharing and exporting your own tunes (export on a verified ECU).
- DashForge Plus is a one-time purchase. Its key opens hand tuning on a connected ECU (editing settings, 2D curves and 3D tables, and burning them to the ECU), TPS calibration, and loading your own saved tunes back onto the ECU, on up to three of your own Android devices, each activated online once.
- DashForge Pro is a one-time purchase. Its key opens everything in DashForge Plus and the Pro features, such as quick-tune buttons, output tests, offline tune editing, tune import, VE auto-tune, the virtual dyno, the performance meter and lap timer, the head-up display, imported dashboards and navigation and dashboard maps with your own map key, on up to three of your own Android devices, each activated online once.
- The upgrade from DashForge Plus to DashForge Pro is a one-time purchase, made on your account page. It turns your DashForge Plus key into a DashForge Pro key: the key stays the same, and so do its devices, and each one switches to Pro the next time it's online. Section 3 says what it costs.
- The DashForge Pro free trial lets you try DashForge Pro for 7 days, once per device, including on a device that has DashForge Plus. You start it in the app, and it isn't a purchase: it's free, and nothing is charged when it ends.
- DashForge Track is a subscription, paid monthly or yearly. Its link code turns on navigation with DashForge Maps (maps, search and routing without a map key of your own), the lap timer with its live and per-lap figures, the head-up display, cloud sync and backup, share links and your cloud files on the web, on up to three of your own devices. Its features keep working for up to 7 days without an internet connection. While you subscribe, we also email you a new dashboard design every month, which you can load in the app and keep. You don't need Plus or Pro to subscribe.
DashForge needs an Android 6.0 or newer device and a supported engine computer (ECU), connected by USB or Bluetooth. Some features also need GPS, an internet connection or Wi-Fi. Please try the free app with your device and ECU before you buy.
You need to be 18 or over to buy.
3. Prices and payment
- Prices are set in pounds sterling. We also show prices in US dollars and euros, worked out from that day's exchange rate, and you pay in the currency you choose at the price shown at checkout.
- Prices in pounds and euros include VAT. Prices in US dollars don't include US sales tax, which Stripe adds at checkout where it applies.
- At checkout, Stripe may offer to show the price in your own currency instead: for example, if you're outside the UK, the EU and the US, or you chose a currency that isn't your own. If you accept, Stripe sets the exchange rate and may charge you for the conversion. Your bank may also charge a fee if your card is in another currency.
- DashForge Pro has launch pricing that steps up on the dates shown on our website. You pay the price shown at checkout. We don't refund the difference if a price changes later.
- Upgrading from DashForge Plus to DashForge Pro costs the difference between that day's DashForge Pro price and the DashForge Plus price, in the currency you choose. Your account page shows the amount before you pay, and you pay the amount shown at checkout. It's worked out from that day's prices, whatever you paid for Plus.
- If we change the price of DashForge Track, we'll email you at least 30 days before the new price applies to your next renewal. You can cancel before then if you don't want to continue.
4. Your key and codes
- Your DashForge Plus or Pro key and your DashForge Track link code are shown when checkout finishes, in the browser you paid in, and on your account page at any time after you sign in with the email you bought with.
- Each is for your own devices, up to three at once. A device needs to be online once to activate Plus or Pro. You can remove a device on your account page to make room for another.
- When you upgrade from Plus to Pro, you keep the same key. Each device it's activated on switches to Pro by itself the next time it's online.
- Keep your key and code private. Don't share, sell or publish them. If a DashForge Track code gets out, replace it on your account page; for a Plus or Pro key, email us.
- We may stop a key or code that's been published, resold, refunded or used for fraud. Where we reasonably can, we'll tell you first. Devices pick this up the next time they're online, and never in the middle of a drive.
5. Renewing and cancelling DashForge Track
- Your first payment is taken at checkout. DashForge Track then renews automatically at the end of each month or year, at the price and in the currency you signed up with, until you cancel (or we change the price as section 3 explains). If Stripe converted the price into your local currency at checkout, the amount in that currency can vary with the exchange rate at each renewal.
- You can cancel at any time on your account page (Manage billing). It keeps working until the end of the time you've paid for, and you won't be charged again. Apart from section 6, we don't refund the rest of a period you've started, unless the law says we must.
- If a payment fails, Stripe tries again for a short time. DashForge Track may pause until the payment goes through.
- When DashForge Track ends, its features stop working. Map areas already downloaded stay on your device. What happens to your cloud files is set out in the privacy policy.
6. Refunds and your right to cancel
- DashForge Plus and DashForge Pro: if you ask within 14 days of buying, we'll refund you in full, for any reason. Your key is then switched off: each device turns Plus or Pro off the next time it's online.
- The upgrade to DashForge Pro: the same rule applies. If you ask within 14 days of upgrading, we'll refund the upgrade in full, for any reason. Your key goes back to DashForge Plus: each device turns Pro off, and keeps Plus, the next time it's online. If you ask for a refund of DashForge Plus after you've upgraded, we refund the upgrade with it, as the key is then switched off.
- DashForge Track: if you ask within 14 days of your first payment, or of a yearly renewal, we'll refund that payment in full and end your subscription. Monthly renewals aren't refunded, but you can cancel at any time (section 5).
- How to ask: email support@appforged.cc from the email you bought with. We'll refund to your original payment method within 14 days of agreeing the refund.
- Your legal right to cancel: consumers in the UK and EU usually have 14 days to cancel an online purchase. For digital content you get straight away, that right ends once you start receiving it, if you agreed to this at checkout. Our refund promise above applies whatever happens, so you're no worse off.
- If something's wrong with a payment, please email us before you ask your bank for a chargeback. It's usually quicker to sort out.
7. If something goes wrong
If you're a consumer, the law says digital content must be as described, fit for purpose and of satisfactory quality, and a service such as DashForge Track must be provided with reasonable care and skill. If DashForge isn't, tell us and we'll try to put it right. Depending on the problem, you may be entitled to a repair, a replacement, a price reduction or a refund. If faulty digital content from us damages your device or other content, and that's because we didn't use reasonable care and skill, we'll repair the damage or compensate you. For advice about your rights, contact Citizens Advice.
8. Using DashForge safely
- Set up and change DashForge only when your vehicle is parked. Never let it take your attention off the road.
- Follow the law where you drive, including rules on using and mounting screens and devices.
- Readings, warnings and alerts depend on your sensors, wiring and connection, and can be wrong or late. Don't rely on them alone for anything that affects safety.
- Navigation is a guide. Always follow road signs, road conditions and the law.
- Place a head-up display so it never blocks your view.
- Use the lap timer and the performance tools on closed tracks, never on public roads.
9. Tuning is at your own risk
Changing your engine computer's settings can damage your engine, make your vehicle unsafe, affect its emissions and road legality, and affect your warranty and insurance. DashForge checks that an ECU is verified before it writes to it, but it can't tell whether your settings are right for your engine. You're responsible for the changes you make and what they do.
- Only change settings you understand, and export a backup of your tune before you change it.
- Only tune where it's lawful. Tell your insurer about modifications.
- If you're unsure, ask a professional tuner.
10. Maps and other services
- DashForge Maps uses map data, search and routing from Geoapify, and DashForge Track runs on our own servers. We may change providers.
- We work to keep DashForge Track running, but it needs an internet connection and can be interrupted, for example for maintenance or by a provider's outage.
- Each device has daily limits set well above normal use, so the service stays fair and affordable for everyone.
11. Changes to DashForge and these terms
- We update DashForge to fix problems, keep it working with Android, and add features. We may change or remove features. We won't take away a Plus or Pro feature you've paid for unless we have to, for example for legal, safety or third-party reasons.
- Once a device has activated Plus or Pro, that unlock keeps working on it in the versions you've installed, even if you can't reach us.
- If a change makes DashForge Track much worse for you, we'll tell you and you can cancel with a refund for the unused time you've paid for. If we stop offering DashForge Track, we'll give you at least 30 days' notice and refund any unused time you've paid for.
- We may update these terms. New terms apply to purchases made after we publish them. If a change affects your DashForge Track subscription, we'll email you at least 30 days before it applies to you, and you can cancel before then.
12. Your licence, and ending it
- DashForge belongs to us. We give you a personal, non-transferable licence to use it, and the features you've bought, on your own devices under these terms.
- Don't copy, resell or redistribute DashForge or your codes, and don't try to get around its unlocks or the limits of DashForge Track, except where the law allows.
- We may suspend or end your codes or subscription if you seriously break these terms, for example by sharing or reselling codes, abusing DashForge Track, attacking our servers, or fraud. We'll tell you why, unless the law stops us.
13. Our responsibility to you
- We don't exclude or limit our liability where the law doesn't allow it, including for death or personal injury caused by our negligence, for fraud, or for your rights as a consumer.
- Otherwise, we're responsible for loss you suffer that's a foreseeable result of us breaking these terms or not using reasonable care and skill. We're not responsible for loss that wasn't foreseeable.
- To the extent the law allows, we're not responsible for loss or damage caused by using DashForge against these terms, for example while driving, or by changes you make to your tune.
- If you use DashForge for a business, we're not responsible for lost profit, business interruption or lost business opportunities, and our total liability to you is limited to what you've paid us in the 12 months before the claim.
14. Law, complaints and contact
- If you have a problem or a complaint, email support@appforged.cc. We reply within two working days, UK hours.
- These terms are governed by Scots law, and the courts of Scotland have jurisdiction. If you live elsewhere in the UK, you can also bring proceedings in your local courts. If you live in another country, you keep the protection of the consumer laws that apply there.